Little Kiwi Market

SHIPPING COSTS

The minimum shipping cost is calculated for the first kg.

The order is sent using the shipping method selected by the customer.

Add your items to the cart, then select the country of delivery, and the system will calculate the shipping cost.

 

The maximum weight for each parcel:

New Zealand - 10kg

Rest of the world - 3kg

** Please place a separate order if the weight is excess above

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​ESTIMATED DELIVERY TIMES

All orders are picked and packed within 3-5 working days.

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​New Zealand - 2-5 working days

Hong Kong - 1-2 weeks

Australia - 1-2 weeks

Rest of the world - 2-3 weeks

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DELIVERY DELAYS UPDATE

Please visit New Zealand Post website for more info

https://www.nzpost.co.nz/contact-support#latest

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Thank you for your patience.

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​EXCHANGE OR RETURNS

We do not accept any exchanges if you have changed your mind.

For any faulty items, you must contact us immediately. Any late enquires will not be acceptable.

We accept no liability for any goods lost or stolen in transit outside of New Zealand.

We will assist you the claim with the post office.

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UNSUCCESSFUL DELIVERY

If your parcel has been returned to us due to delivery problems such as:

* Addressee has not collected the parcel 

* Delivery address is incorrect

** You will need to pay additional shipping fees (both ways) for the order to be resent.

 

CANCELLATIONS

We do not accept any cancellations.

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QUESTIONS

If you have any questions, please send us a message via live chat or email us to littlekiwimarket@gmail.com 

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