SHIPPING & RETURNS

SHIPPING COSTS

Order is sent using the shipping method selected by the customer.

We offer free shipping within New Zealand on all orders over NZ$200.

ESTIMATED DELIVERY TIMES

All orders are picked and packed within 2-3 working days.

New Zealand - 2-4 working days

Australia - 2-3 weeks

Rest of the world - 2-3 weeks

Global Goods - 4-8 weeks

DELIVERY DELAYS UPDATE

Due to Covid, the estimated delivery time will take longer than usual.

Thank you for your patience.

All parcels are still shopped on time but there are some delays due to flights cancellations.

More information can be found here:

https://www.nzpost.co.nz/contact-support/international-delivery-updates#sending-delays

EXCHANGE OR RETURNS

We do not accept any exchanges if you have changed your mind.

For any faulty items, you must contact us within 5 days after received.

For any lost items, you must contact us within the estimated delivery times as soon as possible. 

We accept no liability for any goods lost or stolen in transit outside of New Zealand.

We will assist you with the claim with the courier.

We highly recommend you use courier service to avoid the loss.

DELIVERED ITEMS

If your parcel has been returned to us due to delivery problems such as:

* Addressee has not collected the parcel 

* Delivery address is incorrect

** Additional shipping fees will be charged for resending your parcel.

 

CANCELLATIONS

We do not accept any cancellations.

QUESTIONS

If you have any questions, please send us a message via live chat or email us to littlekiwimarket@gmail.com 

送貨與退貨

運費

使用客戶選擇的運輸方式發送訂單。
新西蘭境內免費送貨 - 訂單超過NZ $ 200

預計送貨時間

訂單在2-3工作天內處理

 

新西蘭境內 - 2-4個

澳洲 - 1-2週

世界其他地區 - 2-3週

全球好物 4-8週

運送時間延遲

 

由於Covid,運送時間將延遲

感謝您的耐心等待。

所有包裹仍按時購物,但由於航班取消而有些延誤。

更多信息可以在這裡找到:

https://www.nzpost.co.nz/contact-support/international-delivery-updates#sending-delays

退換或問題產品

如果您改變主意,我們不接受任何退換。

任何質量問題貨品,您必須在收到貨後5天內與我們聯繫。

任何丟失貨品,您必須在預計的交貨時間內盡快與我們聯繫。

對於在新西蘭境外運輸途中丟失或失竊的任何貨物,我們不承擔任何責任。

我們將協助您向快遞員索賠。

我們強烈建議您使用快遞服務 (Courier),以免丟失。

未能送貨

如果您的包裹由於交付問題而退還給我們,例如:

*收件人未領取包裹

*收貨地址不正確

** 將會收取額外運費

取消定單

我們不接受任何定單取消

問題

如果您有任何疑問,請發信息到在線聊天或發電郵至 littlekiwimarket@gmail.com

© Little Kiwi Market Limited | All Rights Reserved 2020

Friendly Reminder: The information on this website is intended for your general information. It is not a substitute for medical advice from a health care professional and is not intended to diagnose, treat, cure or prevent any disease. Always consult your doctor or other qualified health care professional with any questions you may have regarding a medical condition. Do not disregard medical advice or postpone consultation with your health care professional because of information that you have read on this website. Always read the label of any supplements or natural health products you purchase and use only as directed. Vitamins and minerals are supplementary to and not a replacement for a balanced diet. Consult a health care professional if symptoms persist. 

友情提醒:本網站上的信息只僅供您參考。它不能替代醫療專業人員提供的醫療建議,也不能用於診斷,治療,治愈或預防任何疾病。如果您對醫療狀況有任何疑問,請諮詢您的醫生或其他合格的醫療保健專業人員。由於您在本網站上閱讀過的信息,請不要忽視醫療建議或推遲向您的醫療專業人員的諮詢。請閱讀您購買的保健品的標籤,並按照指示使用。維生素和礦物質是補充,而不是均衡飲食的替代品。如果症狀持續,請諮詢醫療專業人員。

  • Little Kiwi Market
  • Little Kiwi Market
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